| Chapter 4: Resources
Credit
Reporting Bureaus/Accessing Credit Reports
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Annual Credit Report Request Service
P.O. Box 105281, Atlanta, GA 30348-5281
877-322-8228
www.annualcreditreport.com
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Experian
P.O. Box 2104, Allen, TX 75013-2104
To order your report (888) 397-3742
To report fraud (888) 397-3742
www.experian.com
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TransUnion
P.O. Box 1000, Chester, PA 19022
To order your report (800) 888-4213
To report fraud (800) 680-7289
www.transunion.com
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Equifax
P.O. Box 740241, Atlanta, GA 30374
To order your report (800) 685-1111
To report fraud (888) 766-0008
www.equifax.com
Government Agencies
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U.S. Federal Trade Commission (FTC)
The FTC oversees the operation of credit bureaus and provides assistance for identity theft victims.
FTC Consumer Response Center
877-ID-THEFT
www.ftc.gov
FTC Identity Theft Affidavit Instructions and Form: www.ftccomplaintassistant.gov
National Do Not Call Registry
www.donotcall.gov/register/reg.aspx
- U.S. Postal Service
For mail fraud issues, call the U.S. Post Office to obtain the phone number of the nearest Postal Inspector: 877-876-2455
http://postalinspectors.uspis.gov
- U.S. Social Security Administration
Report fraud: 800-269-0271
To order your free Personal Earnings and Benefit Estimate Statement: 800-772-1213.
www.ssa.gov
Checking Account Fraud
- If you are unable to open a checking account because of identity theft, contact:
Chexsystems
7805 Hudson Road, Suite 100, Woodbury, MN 55125
www.consumerdebit.com
800-428-9623
- If you are unable to write checks because of bad checks written in your name, contact:
CrossCheck 707-586-0551
Certegy 800-437-5120
SCAN 800-262-7771
TeleCheck 800-710-9898
Glossary of
Terms
Account
takeover – When
an identity thief uses your personal information to convince
a financial institution to give him or her full control of your
account.
Affidavit
of factual innocence – A legal document issued
by a court, stating that you’re innocent. You may need one
of these if you’ve been wrongfully arrested as a result
of identity theft.
Affidavit
of forgery – A
legal document that states that a certain signature is not yours,
but a forgery.
Check
washing – A
method identity thieves use to commit check fraud. They dip a
check in acetone, which washes the ink off so they can write
it for a higher amount.
Credit
repair agency – A company that offers “cleanup” services
to remove accurate information from your credit report. Often
illegal and expensive, they are sometimes called credit clinics.
Credit
reporting agency (CRA) – Commonly known as credit
bureaus, they keep track of credit records, and issue credit reports
to those who have a legitimate reason for accessing your credit
history.
DL
stop (driver license stop) – A DL stop is a system that
puts a flag on your driver license in the Department of Motor Vehicle’s
database, to show that your license has been lost or stolen.
Fraud
alert – A
fraud alert is put on your credit report at the CRAs if you become
an identity theft victim. It lets potential creditors know that
someone may be trying to obtain new credit in your name, so the
process will be very closely scrutinized.
Permissible
purposes – Guidelines set out in the FCRA that
outline the allowable reasons for requesting a copy of a credit
report. One of those reasons is if you’re a victim of identity
theft.
Truncated
credit card number – When all the digits of your
credit or debit card number, except for the last four or five,
are “x’d” out on a receipt or other document.
This is done to protect you from identity theft.
Victim’s statement – A
statement that is attached to your credit report when you think
you may be a victim of identity theft. It asks creditors to contact
you before opening any new credit accounts, or making any changes
to existing ones.
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